Incident Response Services.

Information Security Experts on a Mission.

Plan, prepare and react to security breaches.

Incident response is an organized approach to rapidly responding to the aftermath of a security breach, incident, or cyberattack. The goal of incident response is to quickly identify an attack, minimize its effects, contain the damage, and identify the root cause of the incident to reduce the risk of future incidents. When security threats arise, quick incident response is critical for proper identification and containment of the risk.

CCI Systems strives to deliver cybersecurity incident response services that will meet all of our client needs in these tough situations and will leave you confident your incident was properly handled. CCI Systems understands that cybersecurity incident response services are not a one-size-fits-all delivery; that’s why we have multiple options and will work with you to tailor a solution that meets your needs. 

What Type of Incident Response Services Do We Handle?

Managed Services

Augment your security staff with incident response experts.

Retainer Services

Have peace of mind that you’ll be taken care of when you need it most.

Emergency Services

Have an expert incident response team on call when an emergency happens.

Registration Services

Save yourself time and hassle so that you can focus on what’s important when a breach occurs.

Forensics

Work with a dedicated team to pinpoint the cause of your security incidents.

Capabilities Assessment

Work with security analysts to determine how effective your internal incident response efforts are.

Cybersecurity Plan Creation

Work with security experts to create a proper incident response plan.

Managed Services
This offering will provide our customers with a designated incident response liaison who familiarizes themselves with the client environment upon contract signature. This designated resource will spend time with you to understand your environment, provide policy guidance, as well as training of in-house staff of how to properly respond and manage an identified cyber incident. Your dedicated resource will be there to help you work through any incidents that may arise in your environment. Beginning with containment and assisting you all the way through the triage process to ensure complete containment, eradication, and recovery from the threat.
Retainer Services
With CCI Systems Cybersecurity Incident Response Retainer Services, you have a safety net in place when an incident occurs. You have the peace of mind of knowing that you have us in your corner any time, 24/7/365. When we handle your incident, a security expert is assigned to your case and will work quickly and diligently to stop the attack and mitigate further risk.
Emergency Services
When an incident arises and you need immediate response, CCI Systems will be there to assist! This service will provide expert response, support, and triage in the event of a suspected cyberattack. You will be assigned an experienced incident response expert within the CCI Systems Incident Response Team to ensure that your incident is properly handled.
Registration Services
Setup and registration with CCI Systems Registration Services ensures that your organization has a completed Master Services Agreement (MSA) on file and has provided the CCI Systems CSIRT with basic IR plan documents and network configuration in the event they are needed by our CSIRT in an emergency situation. This saves valuable triage time and cost and provides assurance to your insurance provider that CCI Systems team of information security experts can respond without delay.
Forensics
After an incident has occurred in your environment, it is critical that you execute proper digital forensic investigations to be able to confidently determine how the incident was executed, how to properly defend yourself, and if your customer data was impacted. CCI Systems forensic experts will ensure that all digital evidence is properly preserved and will fully investigate to determine the true impact of the incident to you and your customers. This includes combing through system logs, network traffic, security devices, and whatever else is necessary to identify exactly what happened and curate a story that is easily understandable for our clients.
Capabilities Assessment
This tabletop exercise is a valuable tool for organizations looking to build their own incident response capabilities or determine the maturity level of their current program. Customers will receive an in-depth review of their current cyber incident response capabilities by simulating a real-world attack scenario and working with key employees to understand how they respond. We will also do an in-depth review of your current cyber security incident response plan and provide guidance on maturation.
Cybersecurity Plan Creation
For customers that do not have an incident response program in place, CCI Systems will work with you to assist in creation of a proper Cyber Security Incident Response Plan (CSIRP). This service offering will provide our customers with a designated incident response liaison for the length of the engagement. This cybersecurity incident response expert will familiarize themselves with the client and spend dedicated time with you to understand your environment, your capabilities, and assist in design and creation of a cybersecurity incident response plan that works!
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Information Security Experts on a Mission.

EXPERTISE

CCI Systems has been in business for over 65 years, and our experts have more than 100 years of combined experience working in information security. The team boasts 30 different kinds of certifications and has won numerous accolades. When it comes to incident response, you have the benefit of experience in your corner.

MISSION

Our mission at CCI Systems is to fix the broken information security industry. Not only do we respond to incidents, but we also solve as many weaknesses as we can in your security environment. Being with organizations before, during, and after a breach is the only way we can truly improve their security and protect the sensitive information entrusted to them.

KNOWLEDGE

Our approach isn’t “cookie cutter” – we recognize that each environment is different, and each incident is different. We get to know your security environment intimately, and we stay up to snuff on the different kinds of attack vectors so that we can ensure we handle your incident quickly and fully.

FOCUS

Information security is all we do. We don’t do IT, sell hardware, or provide telco services. We only do security. Because of this, we have a highly specialized team you can trust to quickly and wholly eradicate any incidents that occur.

CCI Systems, an employee owned, communications solution provider, was established in 1955 in Iron Mountain, Michigan.

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  • (800) 338-9299
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