This offering will provide our customers with a designated incident response liaison familiarizing themselves with the client environment upon contract signature. This designated resource will spend time with you to understand your background, provide policy guidance, and in-house train staff on how to appropriately respond and manage an identified cyber incident. Your dedicated resource will be there to help you work through any incidents that may arise in your environment. Beginning with containment and assisting you through the triage process to ensure complete containment, eradication, and recovery from the threat.
With our Cybersecurity Incident Response Retainer Services, you have a safety net in place when an incident occurs. You have the peace of mind of knowing that you have us in your corner any time, 24/7/365. When we handle your incident, a security expert is assigned to your case and will work quickly and diligently to stop the attack and mitigate further risk.
When an incident arises, and you need an immediate response, our team will assist! This service will provide an expert response, support, and triage in the event of a suspected cyberattack. You will be assigned an experienced incident response expert within the Incident Response Team to ensure that your incident is appropriately handled.
Setup and registration with our teams' Registration Services ensure that your organization has a completed Master Services Agreement (MSA) on file and has provided the team CSIRT with necessary IR plan documents and network configuration in the event they are needed our CSIRT in an emergency. This saves valuable triage time and cost and assures your insurance provider that our red team of information security experts can respond without delay.
After an incident has occurred in your environment, you must execute proper digital forensic investigations to confidently determine how the incident was managed, how to defend yourself properly, and if your customer data was impacted. Our forensic experts will ensure that all digital evidence is adequately preserved and thoroughly investigated to determine the incident's real impact on you and your customers. This includes combing through system logs, network traffic, security devices, and whatever else is necessary to identify exactly what happened and curate an easily understandable story for our clients.
This tabletop exercise is a valuable tool for organizations looking to build their incident response capabilities or determine their current program's maturity level. Customers will receive an in-depth review of their existing cyber incident response capabilities by simulating a real-world attack scenario and working with key employees to understand how they respond. We will also do an in-depth review of your current cybersecurity incident response plan and guide maturation.
Cybersecurity Plan Creation.
For customers who do not have an incident response program in place, our team will work with you to create a proper Cyber Security Incident Response Plan (CSIRP). This service offering will provide our customers with a designated incident response liaison for the engagement length. This cybersecurity incident response expert will familiarize themselves with the client and spend dedicated time with you to understand your environment, capabilities, and assist in designing and creating a cybersecurity incident response plan that works.