“Add another access point!” This is the typical answer when a technician is trying to get internet from one end of an apartment to the other. With a solution approach, you should know where there are dead spots and where users aren’t getting the best coverage. By having this knowledge, you can add access points where the user will have the best experience. But, what about the performance?
Approaching a multi-dwelling unit (MDU) property owner (or manager) to update their network infrastructure can be a challenge for service providers.
Existing network infrastructure is the #1 problem service providers face when trying to serve multi-dwellings units (MDUs). Oftentimes, MDUs are bypassed because they present an infrastructural inconvenience. Plus, it is common for the network components to be outdated. Knowing full-well an MDU will be difficult from the onset, there is a certainty that more obstacles will be encountered along the way.
Telecommunications is one of the fastest-growing industries when it applies to speed and consistency of technological evolution. Right when it seems like you have a deep understanding of the technologies of today, a new solution breaks into the market that changes everything.
As a solution provider, CCI has seen a lot of evolutionary and revolutionary changes in the broadband access arena. We have partnered with some of the best providers of both Cable and Fiber Access technologies. In previous years, vendors were pushing technology into the market, and in some cases, it took precedent over the operator’s actual business needs. The conversation with an access customer would go like this: